Courses and Events | Verizon Digital Ready

What types of courses and events are available?

Standard courses: Explore key business topics with expert-led courses, delivered by fellow small business owners. Includes a video, short quizzes and downloadable tools that can be completed when and where you want.

Mini courses: Bite-sized content that gets to the point and prepares you to capitalize on specific opportunities. You'll also get a quick-reference guide when you're done.

Ask the Expert Virtual Events: Expert workshops by industry leaders with a focus on Q&A to help you get answers to your specific questions. We recommend that attendees log on five minutes before the start time to ensure access.

Hands-on help Virtual Events: Attendees will be matched with an expert and up to two other business owners to work directly on a specific aspect of their business. Due to the interactive nature of this event, we strongly recommend using a laptop or desktop computer to attend. Make sure to sign up at least five days prior to the event, and if you’ve signed up but can no longer attend, make sure to un-enroll so that others can join.

Small Business Chat Virtual Event: A panel of small business owners share inspiring personal journeys and valuable solutions that have shaped their business. These candid conversations will reveal challenges they've faced, strategies they've employed, and lessons learned.

Peer-to-peer check-ins: Biweekly interactive sessions designed to help small businesses connect in breakout groups to share goals, receive guidance and encouragement, and have questions answered by a network of entrepreneurial peers. We encourage entrepreneurs to attend regularly, but this is not required.

Why is my course not showing as completed?

For a standard course to be marked complete, you must finish three components: Intro Quiz, the Course Video, and the Knowledge Check, located in the Apply What You Learned section. For mini-courses, you must complete the Course Video and the Knowledge Check, located in the Apply What You Learned section.

You can review which modules you have completed and which are in progress, by going to the course page and clicking on the box on the right hand side that says “Pick Up Where You Left Off”. Click on the continue button and the course will open, with the modules displayed on the left. A yellow clock will indicate that the corresponding module has been started, but not completed. Once the module is completed a green check mark will appear next to the corresponding module.

I need help accessing an event I signed up for.

Access registered events through the "My Library” link in the Digital Ready header. On the "My Library" page, filter resources by selecting "Event" from the Type drop-down menu.

Why is my Event not showing as completed?

After an event concludes, all participants are required to complete a survey. If you haven't received or can't find the survey link, you can access it on the specific event page. Go to "My Library," filter by "Events" under Type, and select the event you attended. The "Complete survey” link will be on the right side of the event page. See the video at the bottom of the page for a tutorial on how to navigate this.

How do I unenroll from an event?

If you are unable to attend a scheduled live event, kindly withdraw your enrollment through the “My Library” section. Select the relevant event and proceed to click the “Leave Event” button, which is located on the right-hand side of the page.

Do you offer closed captioning or ASL interpreters?

Yes, all of our events have closed captioning for members of our deaf-community and ASL interpreters can be provided upon request. If you are interested in requesting an ASL interpreter, please provide a request at least three business days prior to the scheduled event. Once submitted, a member of the events team will reach out to you to confirm some details before setting you up with an ASL interpreter. To start a request, fill out this form.

I missed an event, is it possible to see a recording?

To find the recorded events that are currently available, go to the “Events” page, and under the Filter section located on the left side of your screen. Select Status from the drop-down menu and check off the Recorded Events box. Note that the number of recorded events is limited.

What are learning paths?

Learning paths provide a comprehensive guided experience that can help you navigate the platform with a specific goal in mind. These are curated collections of courses recommended in an order that is structured to help you progress towards your goal. Example paths include “Improve your access to capital” and “Amplify your digital marketing presence.”

Still need help? Consult a Digital Ready advisor.

Our team of Digital Ready advisors are here to help you find the resources to help meet your needs and move your business forward. Call us at 855-890-0013 or email us here for a consultation with an advisor. Our advisors work with you to understand your business situation and suggest specific courses, events, or other resources to help you achieve your goals.

We have a full-time staff ready to assist you via email or phone that is available 6 days a week (Monday - Saturday) from 10AM-7PM ET.