Password and Account Management

If you’ve forgotten your password, or wish to change your password, follow the steps below.

1. Click on the Forgot your password link on the Sign In page.
2. On the Forgot Your Password page, enter your registered email address.
3. An email will be sent with a special link to reset your password.  Be sure to check your spam folder if the email does not arrive in your regular inbox. The password reset link will expire 2 hours after the email has been sent.
4. Once you click the password reset link in your email, you will be asked to create a new password.  Please note, the new password cannot be the same or similar to your old password, must contain 8-20 characters, must contain an upper and lower case letter, must contain one number, and must contain a special character.  Special characters may not include: < > or '

We understand that your small business needs are constantly evolving and that’s why it’s easy to change or update your Digital Ready account information. 

By clicking on the Profile Icon on the top right hand corner and selecting “Edit Business Profile” from the dropdown menu you can add or update your business information, industry, topics of interest, and more. Completing your profile and keeping it up to date will help ensure you receive the most relevant course and event recommendations. 

By selecting “Manage Account Settings” from the dropdown menu you can change your business contact information, including email, business location, language preferences, or delete your account.

What does the button “Are you a Verizon Business customer” on the registration page mean?

Verizon Business customers who are new to Digital Ready can register using their existing Verizon Business credentials without creating a separate account.  By clicking this button, customers will be prompted to enter their existing log-in information and be auto-enrolled to Digital Ready.   This only applies to customers who have services through Verizon business, not those who use Verizon for their personal devices.

I am a Verizon Business customer and I already have a Digital Ready account, do I need to do anything differently?

No.  If you previously created a Digital Ready account, please continue to sign-in as you have been.

I joined Digital Ready through my Verizon Business credentials.  How do I get back into the site?

Go to the "Sign-In" page and click the button in the beige box under “Are you a Verizon Business customer?”   You will be directed to enter your Verizon Business credentials and then taken into Digital Ready.   

Do I need to be a Verizon Business customer to access Digital Ready?

No, Digital Ready is free and available to all small business owners.   This process allows Verizon Business customers to access Digital Ready with existing log-in information.   If you are not a Verizon Business customer, you will simply need to create a free account at our Registration page.